Refund policy

Return Policy

Thank you for choosing MAXITA We are committed to providing high-quality products. Please ensure you are confident in your product choice before purchasing. Below is our return policy:

Custom Product Returns
As our custom brass molds and hot stamping machines are made to order based on specific customer requirements, we do not accept returns without reason. If your custom product has quality issues or does not match your order, please contact us immediately, and we will assist you.

Quality Issues or Defects
If you receive a product that has a manufacturing defect or damage, please contact us within 7 business days of receiving your goods. Don't worry—we will provide a solution based on the specific situation.

No Returns Policy
Please note that once custom products are made, we do not accept returns without reason. Please ensure that you have confirmed the product specifications and requirements before making your purchase.

Thank you for your understanding and support. If you have any questions, please feel free to contact us ! [hello@maxitaofficial.com]